Because many online companies use auto-renewal (automatic charges on your credit card) unscrupulously, we want to be very clear about our policy regarding auto-renewals and our commitment to you.
- Our standard products are all "Opt-In" auto-renewals. That means that you must specifically indicate that want to automatically renew your subscription when it expires or it will simply convert to a Basic (Free) membership when it expires. We provide this feature for your convenience.
- Some low-price, special promotions may be set up to auto-renew by default. This means that you will need to tell us not to automatically renew your subscription ("Opt-Out"). Doing this guarantees you will continue to get that low price and allows us to be more efficient with these very low price promotions. Our promise to you is that we will be open and clear when a promotion is set to auto-renew by default.
- We will ALWAYS make it easy to stop auto-renewals. You can stop auto-renewals (“Opt-out”) online anytime with immediate effect. Simply click on the "My Account" menu tab and select the "Order History" sub menu link. Or, you can use the "Contact Us" form and we will stop your auto-renewal within 24 hours.
Our promise to you is to be clear about our use of auto-renewals and make it easy for you to control your account.